In addition the front desk supervisor will ensure that all guests are satisfied when complaints arise. She assists with cashier functions, including taking large cash amounts and handling invoices for groups and large parties. Hotel supervisors supervise staff members and delegate tasks as necessary.They also train the front desk staff in hotel protocols, guest registration, and other duties. If you’re ready to take on the task of ensuring the facility runs smoothly, we’d love to hear from you. Apply on company website Save. Reviewed January 3, 2020 . 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How much does a Front Office Supervisor make in the United States? Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs. See salaries, compare reviews, easily apply, and get hired. Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff. 1501 2nd Ave, Seattle, WA 98101, USA Req #3288. See who PM Hotel Group has hired for this role. Greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service. Competitive salary. High school diploma or an equivalent credential, Two or more years of experience working in a hotel, Strong attention to detail and ability to meet deadlines, Commitment to delivering excellent customer service, Bachelor’s degree in a field related to business or tourism, Supervisory experience or strong leadership qualities. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Hiring for a Hotel front desk staff is an important task. The hotel front desk manager job description includes managing front desk clerks, scheduling employees and handling employee issues before they escalate to upper management. Came to mesquite to start off with a spa treatment for the wife. Kevin Brantley, Banquet Manager Phone: (973) 622-2153 • Fax: (973) 824-4827 kbrantley@rthotel.com. Verified employers. Apply to Front Desk Agent, Front Desk Manager, Receptionist and more! Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary. A large hotel's front desk staff can include several desk clerks or receptionists, a concierge, bell staff, a reservations manager, a telephone operator, a shuttle van driver and a night auditor; smaller properties may only employ desk clerks and a night auditor. Click here to read more. Whether a hotel guest leaves happy or discontented depends in large part on how well the front desk team does its job. If you are looking for the perfect place where your upbeat and positive personality would be welcome, consider becoming the front desk supervisor for our facility. Dedicated to helping job seekers find work during the pandemic. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Tasks typically involve checking in and checking out guests, taking reservations, and answering any questions guests may have. Hotel front desk supervisors are a customer's first and last impression of a hotel, and it is on the supervisor's shoulders to ensure that the guest has a wonderful stay. The supervisor also helps to resolve any problems, make reservations, and monitor the cash flow of the front desk. Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel. 1  Filter by location to see Front Desk Supervisor salaries in your area. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: Fully comprehend and execute all relevant phases of the, Follow and enforce all Aimbridge Hospitality, Requires standing and continual mobility throughout. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. Applicants must address problems guests have with their rooms, collect payments and … Ft. Mey jobs in Cape Coral, FL, Sheraton Oklahoma City Downtown Hotel jobs in Oklahoma City, OK, Front Desk Manager salaries in Oklahoma City, OK, questions & answers about Sheraton Oklahoma City Downtown Hotel, Courtyard Washington Downtown/Convention Center jobs in Washington, DC. A hotel supervisor is generally responsible for ensuring the operations at the front desk are running smoothly, that guests are checked in and out, and assigned appropriate rooms. Front desk supervisor. This leadership position may be right for you if you enjoy greeting people with warmth and friendliness and are ready to help at a moment’s notice. Prompt and courteous delivery of all services, maintain positive image through all areas…, Ability to stand, walk and continuously perform behind the, Remain calm and alert, especially during emergency situations and/or heavy, If you have the knack for customer service and work experience in the. I stress presenting friendly faces to arriving and departing guests and using courtesy at all times. 3,840 Hotel Supervisor jobs available on Indeed.com. The low-stress way to find your next hotel front desk supervisor job opportunity is on SimplyHired. Hotel Main Number: (973) 622-1000 Front desk fax: (973) 622-6410 Banquet sales number: (973) 622-2153 Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports. The national average salary for a Front Desk Supervisor is $32,992 in United States. Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties. Additionally I hold a Bachelor’s Degree in Hospitality Management and seven years of experience as a Hotel Front Desk Supervisor. Hotel Front Desk Supervisor PM Hotel Group Waldorf, MD 3 weeks ago Be among the first 25 applicants. Tip: Enter your city or zip code in the "where" box to show results in your area. Gulshan Gandhi, the front desk supervisor at the Umbrella Hotel, located at 124-18 Queens Blvd., faces two counts of criminal nuisance in the second degree, Katz said. One year previous experience in a similar position in a hotel. In this role, you will also meet several different types of people, who may be arriving in town or departing to a new place, which means you’ll likely have several opportunities to hear interesting stories. We stay at the Hotel every few months, sometimes sooner.Never really had an issue with any hotel staff. Monitors Night Audit function to ensure hotel ledgers are balanced. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. Assist management staff with supervising daily department activities . My work at the Marriott has allowed me to garner exceptional leadership abilities in managing front desk personnel. Are you energetic, lively, warm, welcoming and knowledgeable about the hot spots around Downtown Seattle, join The State Hotel Team! Search and apply for the latest Hotel front desk supervisor jobs in Oklahoma City, OK. Review of Virgin River Hotel Casino. People in this role are responsible for confirming reservations, securing room and amenity payments, distributing room keys, and securing maintenance for repairs. 16. Front Desk Supervisor - The State Hotel. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. 15. 13,682 Hotel Front Desk Supervisor jobs available on Indeed.com. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. 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